CUSTOMER REVIEWS

See what our customers have to say about our cleaning services.

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These people are just great!! I have used them before but I would just like to say again……the customer service is great, the technicians (I’ve had a couple of different) are knowledgeable and friendly. I called on Tues, looking for an appt by Friday, they gave me an appt for the next day at a time that was convienent for me and they did an excellent job! I will continue to use this company & I will tell others to use them also.

-Kim W.

Sonoma

I love North American Chem-Dry. I have been using their services for many years – It’s always done fast, right and courteously.  Great business.

-Jo-Ellen W.

Sonoma

North American has cleaned our carpet and area rugs for several years now. They are always on time and do a great job.

-Dottie L.

Sonoma

I hope to be using your service more frequently with employees such as Michael. The crease between my LR carpet & 8″ elevation on ea side (sunken LR) still seems to be a problem for your machine but Michael minimized this which is much appreciated. Of course your credit on the entire bill really meant a lot to me; the rarity of service nowadays is only too apparent. Thank you so much.

-Sandy B.

Sonoma

This is the only company I use. The cleaning products are excellent- and I have dogs. It dries so quickly I can work in the afternoon after an 8am appointment. The technicians are prompt and courteous– a very good experience.

-Ruah B.

Petaluma

Have used Mike and his cleaners for years.  Would not use any other.  They are very professional, on-time and friendly.  I have vacation rentals that are pet friendly, and a home with many pets.  They do a great job, often going the extra mile.

-Caroline M.

Sonoma

Mike, the owner coordinated a time to come out and help us with some general carpet cleaning and treatment for dog pee. He was on it from the start, and when the day came for our cleaning, he and his crew showed up on time.

Mike walked through our house and pointed out areas we could and should treat. He gave us an estimate for what everything would cost and we were able to decide which treatments we wanted. We ended up doing most of the treatments he proposed but left out a few we didn’t think were necessary.

His crew went through and did the cleaning in a reasonable amount of time. Then they left. Our home now has a new lease on life, especially the areas where our dog was marking…

Mike followed up a week later with a phone call to see if we were happy with the service, which we were. We asked him to call back in 6 months for another cleaning and plan on making this a bi-annual thing.

-Rick B.

San Rafael

Serving:

We provide superior residential and commercial carpet and upholstery cleaning services throughout Sonoma County, including: Sonoma, Petaluma, Santa Rosa, Cotati, Rohnert Park, Glen Ellen, Kenwood, Sebastapol, Windsor, Healdsburg, and the surrounding areas.

North American
Chem-Dry

Sonoma: (707) 938-9614
Petaluma: (707) 762-9999
Santa Rosa: (707) 578-2001
Hours: Mon-Fri 8am-5pm Sat: 10am-3pm

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